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Overview |
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After 10 years of research and market analysis, Isetan opened its first store in Kuala Lumpur at Lot10 Shopping Complex in October 1990 and followed by Suria KLCC in May 1998. Having its headquarters in Shinjuku-Tokyo, Isetan's history spans over a century. Today, Isetan is a leading corporate group in Japan's retailing industry. Isetan's departmental stores are domestically and internationally renowned for high quality that ranks top amongst Japan's top retailers. Isetan first opened its overseas branches in early 1970s and was among the first Japanese retail groups to enter the Asian market. The first store was opened in Singapore . |
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| In addition to the original operations in Singapore, Isetan has also established its operations in Malaysia, Taiwan, Thailand and China. |
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Isetan Kuala Lumpur is now going towards its seventeenth year in Malaysia . Isetan's goal is to create a 'total lifestyle' that consists of all sorts of service, updated information and diverse culture. Isetan Kuala Lumpur is widely regarded as a fashion store. We offer 'value for money' quality and also develop original merchandise, which cater to the increasing sophisticated customers' lifestyles. For instance, Isetan has created "CULTIVATION" and "CICADA", which offer wide range of ladies executive apparels, "CRESCENDO" offers elegant ladies wear, "Plus Size" and "Total Women" specially designed for larger sized women. For discerning customers who prefer imported designer-brands, there are also brands like POLO RALPH LAUREN, DKNY and BCBG are available at Isetan. |
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Isetan's 'customer first' guiding principal is embodied in all aspects of our services. In 1990, Isetan introduced an exclusive I-Club, which is our card member service center catering for all Isetan Member Card (IMC) holders on the latest happenings and events in Isetan. |
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At the same time, Isetan is also an active supporter of Malaysia's art and culture. To date, the company has contributed several cultural activities such as dance and music performances and also visual arts performances. We are very grateful to be given the opportunity to be a part of Malaysia's cultural scene. |
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In year 2007, Isetan set up its 3rd departmental store in The Gardens, MidValley (new shopping centre under Phase 2). Isetan occupied 150,000 sq ft and spread over four levels at The Gardens. Isetan has had, and will continue to have, the pleasure of working with over 1000 Malaysian manufactures and designers to develop and produce suitable, and high quality merchandise to cater our wide customer's needs. |
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