Departmental Stores in KLCC, The Gardens, 1 Utama and Lot 10
Isetan The Japan Store Isetan Shinjuku Isetan Kyoto


Isetan Kuala Lumpur is taking extra precaution to maintain a clean, safe and healthy environment for everyone. Customers who wish to enter our stores must be fully masked and present their Fully Vaccinated Digital Certificate via MySejahtera App or Physical Vaccination Card before entering our departmental stores. 

Fully Vaccinated Shoppers must have the following requirements:
2 Doses √ – Pfizer/AstraZeneca/Sinovac : +14 Days after full completion of Vaccination
1 Dose √ – Johnson & Johnson/Cansino : +28 Days after full completion of Vaccination

To visit our Foodmarket or Restaurants for Takeaway/Delivery Services, customers must only show their MySejahtera Profile stating ‘Low Risk’ or ‘Casual Contact No Symptom’ 

You can also shop all fashion, beauty and household available online 24/7 at our online store.

Be rest assured that your safety is our utmost priority. For more information, visit our Facebook Page or Website.

Scan the MySejahtera QR Code before entering.

*Only present your MySejahtera Risk Status (Low Risk No Symptom or Casual Contact No Symptom) upon your visit.

Kindly show your Fully Vaccinated Digital Certificate or Physical Vaccination Card only before entering our departmental floors.

*Departmental Floors from GF to 4F ONLY.

Stay Safe & Protected from Covid-19 and wear a Face Mask at all times. Face Masks are strictly required to be worn as per the strict SOPs to enter our store premises or be denied entry.

Sanitize your hands with the sanitizers provided on all our floors. Do keep in mind that we have a limit of 100 Customers ONLY per floor within our stores. Also please keep a 1 metre social distance at all time.

Our Fitting Rooms are now open for all customers at our Isetan Kuala Lumpur stores as per NRP Phase 4.

*Kindly adhere to the strict SOPs upon your visit.

Our Nursery Rooms are now open at our Isetan Kuala Lumpur stores as per NRP Phase 4.

*Kindly adhere to the strict SOPs upon your visit.

Subscribe to our latest updates

  • Subscribe to our latest updates.

    • Ladieswear
    • Ladies Sundries
    • Mens
    • Children
    • Living
    • Grocery
    • Cosmetics & Fragrances
    • Food & Beverages
    • Jewellery & Watches

  • Are you an ISETAN App member? (tick if yes)